Privacy Policy
About us
Our website address is: https://www.fattoriaitalianamartelli.com.
Pursuant to art. 13 Legislative Decree no. 196/2003 – “Personal Data Protection Code” (hereafter called “Code”), the website www.fattoriaitalianamartelli.com (hereafter called “Website”) as “Data controller” is required to provide information regarding the use of your personal data.
Which personal data we collect and why
Comments
When visitors leave a comment on the website, we collect the data shown in the comments as well as the visitor’s IP address and the browser user agent string to help detect spam.
An anonymous string created by your email address (also called hash) can be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile image is visible to the public in the context of your comment.
Contact form
If you fill in the contact form, we collect the data shown in the form exclusively for the purpose indicated in the form itself. The data will be stored until the request made in the form has been answered or archived.
Cookies
If you leave a comment on our website, you can choose to save your name, e-mail address and website in the cookies. This is done for your convenience so you do not have to fill in all your data again when you leave other comments. These cookies will be stored for a year.
If you have an account and access this website, a temporary cookie will be placed to determine if the browser accepts cookies. This cookie has no personal data and is deleted once the browser is closed.
When you sign in, some cookies will be set to save the information used to log in and the display settings. These cookies remain for two days while the display setting cookies remain for a year. If you select “Remember me”, your log-in will remain for two weeks. If you sign out, the access cookies will be deleted.
If you modify or publish an article, an additional cookie will be stored in your browser. This cookie has no personal data, but simply indicates the ID of the article that has just been modified. It expires one day later.
For details about our cookie policy click here
E-Commerce
If you buy a product from our website, all the necessary data for the correct purchasing and delivery procedures will be registered and used: name and surname, delivery and billing address, transactional data, tax identification number, phone number and e-mail address. The data is necessary for the successful outcome of the transaction. Your e-mail address will be used to send you e-mails on news and new products.
When you visit our online shop, we register:
- The products you look at: this might be useful to show you the products you have seen recently.
- Your position, IP address and the type of browser used: this helps make an estimate of delivery costs and taxes.
- Delivery address: We will ask you in order to estimate delivery details immediately before you order and obviously to make and send your order!
As mentioned above, we use cookies to keep track of your shopping cart while you are browsing the website.
When you place an order in our online shop, we ask you to provide information that includes your full name, delivery and billing address, e-mail address, telephone number, credit card details or the details of your payment system and optional information such as username and password. We will use this data for the following tasks:
- Send you information on your account and orders
- Reply to your requests, including refunds and complaints
- Process payments and prevent fraud
- Configure your account for our shop
- Comply to all legal obligations, such as calculating taxes
- Improve the range of products offered by our shop
- Send you, prior explicit consent, promotional and informative e-mails
If you create an account, we will store your name, address, e-mail and phone number: this data will then be used for your future orders.
We generally store your data for as long as necessary for the reason they have been registered, and in any case until we are required to keep them for legal or administrative purposes. For example, we are required to keep the information from your orders for 10 years for administrative and tax purposes. This information includes name, e-mail, delivery and billing addresses.
We also store comments and reviews if you decide to leave any.
For terms and conditions of sale click here.
Integrated content from other websites
The items on the website may include incorporated contents (for example videos, images, items, etc.). The incorporated contents from other websites act exactly the same as on the original website.
These websites may collect data about you, use cookies, integrate additional third-party tracking systems and monitor the interaction with that incorporated content if you have an account and are logged on to that website.
Analytics
The website collects statistical data related to browsing when provided with explicit consent with the plugin Awstats through the provider. No confidential data besides your IP address is registered.
Newsletter
Subscription to the newsletter, when provided with explicit consent, involves registration of the data requested in the subscription form exclusively to operate the service requested.
Caching system
This website uses a system to record contents (chaching) to make the user’s experience quicker and easier. This system (lite-speed cache) potentially stores duplicates of every page present on the website. All these duplicates are temporary and cannot be accessed by third parties, except in the case of technical assistance of the producer of the plug-in, who will not be able in any case to use the data. The cache files expire within 7 days but can be deleted easily by the administrator at any time if necessary.
Who we share your data with
Payment and transactional data (including delivery information) can be shared with Paypal for the correct outcome of the order connected to the online shop if this method of payment has been chosen. Here you will find the Paypal privacy policy.
Delivery details may be shared with delivery services chosen for the successful outcome of the delivery connected to the online shop.
The data included in the newsletter registration form will be sent to the mail marketing platform Mail Chimp for the action required. Here is the Mail Chimp privacy policy.
How long we store your data
If you leave a comment, the comment itself and the relative metadata are stored for an indefinite period of time. In this way we can automatically recognise and approve follow-up comments instead of keeping them in a moderation queue.
For users who sign up on our website (if present), we also memorise the personal details they provide in their user profile. All users can see, modify or delete their personal details at any time (except for their user ID, which cannot be changed). The administrators of the website may also see and modify this information.
Data related to online orders is stored indefinitely for administrative purposes, but for no more than 10 years.
Data related to statistics is stored for an indefinite period of time for market analysis.
What rights you have on your data
If you have an account on this website or you have left any comments, you can request an exported file with the personal information we have on you, including the data you have provided. You may also request that your data is deleted. This data does not include those we are obliged to keep for administrative, legal or safety purposes.
Request or modify your data
Finally, we inform you that the legislation on the protection of personal data provides data subjects the opportunity to exercise specific rights:
The subject has the right to obtain confirmation of the existence of his/her personal data even if the subject may not have registered on the website yet as well as the communication of this information in an intelligible form.
The subject has the right to obtain indication on:
- the origin of personal data;
- the purposes and methods of data processing;
- the logic applied in the case of processing carried out by means of electronic devices;
- the identification details of the owner, of the people responsible for and the designated representative of the data;
- the subjects or category of subjects who may have been or may be informed of the personal data in the capacity of designated representative or people responsible.
The subject has the right to obtain:
- the updating, correction or, when interested, the integration of his/her data;
- the cancellation, transformation in anonymous form or blocking of data in violation of the law, including data which is not necessary to store in relation to the purposes that the data were collected and later treated for;
- proof that those who had access to the data were informed of the operations mentioned above unless this fulfillment was impossible or involved the use of means manifestly disproportionate to the protected right.
The person concerned has the right to object, completely or partially:
- for legitimate reasons to the processing of personal data that concern the data subject, even if it is relevant to the purpose of its collection;
- to the processing of the relevant personal details if said operation is being carried out with a view to sending the data subject advertising, direct sales, market research or commercial material.
Where we send your data
Comments made by visitors may be checked through an automatic spam detection service. Personal data may be known exclusively to the administrators of the website. Exclusively for the purposes intended in this privacy policy, third party service providers may be informed of personal data, after designation as data processors and ensuring the same level of protection.
The hosting used is Netsons which is located on Italian territory. In all the Hosting WordPress plans an Antivirus is included as well as an AntiSpam tool and an automatic Backup service. Here you may find their privacy policy.
Contact information
The data controller of the personal data referred to in this policy is “Fattoria italiana Martelli S.r.l.”, with registered office in Colle Capuano, 23 66038 San Vito Chietino CH. The same is responsible for the feedback in case of exercise of the rights described above. In order to make submittal procedures easier and reduce response time, we ask you to send your requests, referred to in the paragraph above, to “www.fattoriaitalianamartelli.com”, by contacting us at the following e-mail address info@fattoriaitalianamartelli.com.
Additional information
How we protect your data
In relation to the purposes described, the processing of personal data is carried out using manual, computerised and telematic tools strictly in connection with the above-mentioned purposes and, in any case, in order to guarantee the security and confidentiality of the data. After having fulfilled the above-mentioned purposes, the data will be cancelled or processed in order to make them anonymous. The website and data processed are configured with SSL cryptographic protection, an antispam system, an always active malware and firewall protection.
What procedures are in place against data breach
In the case of data breach, this will be notified within 72 hours of becoming aware of the breach but only if the data controller believes there may be risks for the subjects interested.
Which third parties we receive data from
We do not receive data from third parties.
What automated decision making and/or profiling we do with your data
No decision making or profiling procedure is carried out by www.fattoriaitalianamartelli.com